Can I pick my winnings up at SugarHouse Casino?.What is a self-exclusion and how can I enable it?.What is a cooldown and how can I enable it?.I would like to remove or change the limits I’ve already set.How do I view my gaming limits history?.How do I know what limits have been set on my account?.Do I need to be connected to the internet via WiFi to be located? Can I be connected to the internet via a cable?.Can I play real money games if I am not a permanent resident of New Jersey?.

Can I play on my computer or mobile device using a 3G/4G mobile internet connection?.

Can I play for real money outside of New Jersey?.

Can I make deposit or withdrawal requests outside of New Jersey?.

Can I access my account outside of New Jersey?.

How do I get better cellular reception on my mobile device?.

How do I disable location mocking settings on my Android device?.

How can I turn on Location Services/GPS on my mobile device?.

Do I have to connect to WiFi in order to play?.

How do Online Banking (ACH) deposits work?.

How do I remove a saved payment account?.

How do Cash Casino Cage deposits work?.

Can I make a deposit at SugarHouse Casino in Philadelphia?.

How can I make my profile page private or public?.

How can I change my password or security questions?.

How do I upload requested documents to the site?.

★ Why did I need to enter a code to log in to my account?.

★ What is the new 2-Factor Authentication Verification Process?.

Does it cost any money to create or maintain an account?.

Can I use the bonus money on any sports wager I want?.

Why is it removing cash from my balance if I am using bonus money?.

Why didn’t my active bonus convert after I made a wager?.

★ What is the Same Game Parlay and how does it work?.

How do I calculate how many loyalty level points I’ve earned?.

Sugarhouse online casino app